Joan Romph's Blog

My thoughts on family, friends, news, happenings, etc!

Weekend Update February 8, 2010

Filed under: Personal — Joan Botts @ 4:03 pm
Tags: , , , ,

The Centaur parade was awesome as always. Got out there at the crack of dawn. There were already tons of cars, trucks, campers, RVs out there, but we had a huge beautiful spot right by our portapotty that no one had taken! Went back out at 2pm where we stayed until 7:30pm. Parade was great. Tons of beads, food, drinks, friends – good times.

Then Sunday speaks for itself (WHO DAT). Awesome game. And God blessed the Saints, the city of New Orleans and the state of Louisiana with the biggest WIN ever! Super Bowl XLIV champions – geaux Saints!!!!!!


Fun weekend! February 5, 2010

Filed under: Personal — Joan Botts @ 5:29 pm

I’m excited about this weekend.

Low-key Friday with friends and getting ready for tomorrow.

Tomorrow is the annual Krewe of Centaur parade – we go at the crack of dawn to secure our spot. Then we return in the afternoon with food, blankets, drinks, etc. Usually lot of friends come and we all hang out all day. Great time. We may not be in New Orleans, but our think our Mardi Gras parades are good!

Then of course Sunday is SUPER BOWL and I can’t wait to see the Saints win. What an incredible journey they’ve had this season. I know they’re going to win. I know it.

Hope everyone has a great weekend, too!


Customer service – dead and gone? February 4, 2010

Filed under: Personal — Joan Botts @ 9:42 pm

My friends make fun of me b/c I’m the Queen of Complaint Letters. Whenever I experience anything negative from a service standpoint, they’ll say “uh oh, I smell a complaint letter!” Damn right. What happened to the days of treating your neighbor as you would yourself? Just being a little kind and courteous and respectful to the customer? Is that so hard? I guess it is.

The thing is my letters must be pretty damn effective b/c I almost ALWAYS get a response. Do I write these letters for the free meal vouchers? No. I write them so these companies can work on getting better.

How many times have YOU had a bad service experience but never told the company what happened?

This past week I spoke with the store manager for a Walmart near my house. He was responding to an email I had sent corporate (I also sent a letter to the CEO Mike Duke). He and I discussed in detail my issues with his store. He, in turn, gave me lots of “reasons” for the things I was frustrated with (shortage of cashiers during their busiest times, empty shelves – inventory issues, lack of friendliness of all cashiers).

Yesterday, I went to Chickfila. The one by my house has a drive-thru that usually moves pretty fast. I ordered a small chocolate shake, 3 cars in front of me, it took so long I turned my car engine off. Once I finally got up to the window, she gave me my shake, I placed it in my cupholder, paid her, left, went to pick up the shake, and the stupid bubble plastic cap wasn’t on right. Because the shake was liquidy – not thick, it went all over my pants, my hands, the cup, my seat. Wow. Really?! How pissed was I? Yes, I sent an email.

Don’t be shy, folks. It’s the ONLY way to help the places you buy from to get better – giving them honest feedback in a TIMELY fashion, right?


SEO & Social Media Marketing February 3, 2010

Filed under: Business — Joan Botts @ 9:28 pm
Tags: , ,

Sat in on a webinar today discussing how to tie the 2 together – good stuff.


Message from World Vision January 27, 2010

Filed under: General — Joan Botts @ 8:32 pm
Tags: ,
I really like World Vision, so I’m

re-posting their recent email

blast message.

Dear Friend,

Imagine a refugee camp holding 1- 2 million people. Then imagine having to feed and provide shelter, water, and sanitation for that many people. That’s how daunting it is in Port-au-Prince. That’s why I’ve been calling it the world’s biggest refugee camp. I’ve been to many disaster zones, but I have seen nothing to compare with the situation in Haiti.

I thought I was prepared. But when I arrived within a week of the earthquake, I was just overwhelmed. It’s one of those things that unless you see with your own eyes, you just can’t comprehend. There’s no context for possibly up to 200,000 people dead and millions homeless. There is no quick fix.

The tens of thousands of children and families that are left homeless are now living in the makeshift tent cities that have arisen all over Port-au-Prince since the earthquake. They’ve literally brought their lives to this place, carrying any belongings left from their homes to these tents. The situation is critical as the people of Haiti depend on outsiders for the food, water, and medical supplies needed for survival.

World Vision’s immediate focus is to establish refugee camps and provide the urgent life-saving supplies to those in desperate need. We continue to receive replenishing shipments with emergency supplies to distribute in Port-au-Prince and in the border town of Jimani, Dominican Republic, where thousands of people have now fled. The people are dependent on this aid and will continue to need our help for the weeks and months ahead until they can be settled into more permanent living situations.

People line up for World Vision’s food distribution to earthquake survivors in Port-au-Prince, Haiti.

World Vision aid arrives for the refugee camps, providing medical supplies and tarps for those in desperate need.

Help Now

Please join us in prayer as we continue to lift up those devastated by this disaster, and as we begin to prepare for the long process of rebuilding in Haiti.

In Him,

/s/ Rich Stearns
Rich Stearns
President, World Vision U.S.

“Though the mountains be shaken and the hills be removed, yet my unfailing love for you will not be shaken, nor my covenant of peace be removed,” says the lord who has compassion on you. — Isaiah 54:10 (NIV)


Thoughts on Haiti January 22, 2010

Filed under: Current Events (Global) — Joan Botts @ 3:14 pm

Just wrote this as a response to a friend’s blog, but thought it might stir up some comments on my own blog!

I’ve been amazed by how the country and the world came together for Haiti. Unfortunately, as with most major disasters, there’s always a glitch – that being that all those damn supplies and donations aren’t helping the victims right now…as witnessed on CNN and other news networks. Hopefully there will be lots of lessons learned for future disasters of a similar nature. The fact that those folks have no food/water does have me thinking twice EVERY time I eat something. Isn’t that weird? I know people are starving everywhere and I’ve always known this, but something about Haiti has me truly appreciating the food and drink I have available to me. Guess we never know what will be the “trigger” to make each of us more self aware, but this did it for me.

<script type=’text/javascript’ src=’′></script&gt;


1st Blog January 21, 2010

Filed under: General — Joan Botts @ 7:49 pm

This is my very 1st blog! I’m way behind the times on being a blogger. I’m sure I have a long way to go in understanding how to set up a page correctly, etc, but at least I’ve taken the first step, right?